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  • Where are you located?
    Guillotine is located at 127 Railroad St. Rochester, NY 14609 Suite #245, Just outside the Rochester Public Market. I am on the 2nd floor above Ziggy's. For more detailed instructions please visit the Contact + Location page.
  • Where do I park?
    There is a parking lot directly across the street from the building. It is adjacent to Warehouse 127. This lot is gated and costs $3 for the general public. However, my clients get to use the lot for free. I will provide clients with a code they can use upon exiting the lot. For more detailed parking information please visit the Contact + Location page.
  • How do I contact you?
    I can be contacted by email, phone or through the contact form on the Contact page. Email: Phone: 585-454-9799
  • What payment methods do you accept?
    I accept cash, credit (Tap + Chip Only, NO SWIPE) or paypal. Card issuers accepted: - Visa - Mastercard - American Express - JCB - UnionPay - Diners Club - Discover - Maestro - Visa Electron - VPay Mobile wallets accepted: - Apple Pay - Google Pay - Samsung Pay - Paypal QR
  • I need an appointment outside your set availability, How do I schedule?
    If you are trying to schedule an appointment and none of my available times will work for you, please contact me. I will work with your schedule to get you an appointment that works for both of us. For my contact information please visit 'Contact + Location'.
  • Do you take walk-ins?
    Unfortunately, I do not. However, I can book a same-day appointment. Feel free to contact me to get something booked same-day. Operating by appointment only allows me to offer my undivided attention to my client. This makes the experience more private, relaxing and focused which results in a quality haircut.
  • What is your cancellation policy?
    I require 24 hours notice prior to the appointment to waive the cancellation fee. The cancellation fee is equivalent to 50% cost of your appointment, non-payment will result in loss of future services. For dreadlock clients, I require a $40 deposit to hold your appointment. The deposit will go towards the final cost of your appointment. Cancellation of your appointment will result in loss of your deposit.
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